IT Outsourcing
IT Outsourcing – “Taking responsibility of your IT”
As a company grows, often the IT systems fail to match the daily requirements of the business. As a result poor systems implementation and outdated technology can often hold back its business growth.
When considering your IT recruitment strategy, consider outsourcing.
Our IT Outsourcing services provide a cost-effective IT support package that is perfect for SMEs who would like their own IT Department.
We look after your network and manage your systems so you can focus on your business. Our innovative 24/7 network monitoring system – Glo Help - will ensure that we fix problems before they occur!
Our existing clients enjoy:
- Reduced IT overheads
- Quality IT support at significantly reduced prices
- Faster response times
- Increased productivity
- The input of experienced IT consultants
- Remote assistance through Glo Help – our online support service.
Based in Bridgend, near Cardiff in South Wales, Glo Networks provide IT Outsourcing services to clients in Cardiff, Newport, Bristol and throughout Wales and the UK.
“Glo Networks have made a real difference to our business. Our IT support is completely outsourced and we now have the confidence to concentrate on our business knowing that our IT system is in safe hands. Our staff use the Glo Help on-line system which helps us to get our issues resolved fast, makes the process available to all and ensures we keep our costs as low as possible.”
Jon Stacey, Partner
Riley
Our Outsourced IT Support Services include:
- 24/7 remote systems monitoring
- Firewall configuration and monitoring
- Security auditing, monitoring and reporting
- Anti-virus installation and definition updates
- Virus and spyware monitoring and removal
- Server load and performance monitoring
- Remote backups to secure your data
- Access to Glo Help - our online customer helpdesk and portal
- Regular review meetings
- Remote access to your network
- Remote software patching and updates
- User management and administration
- Network specification, design and management
- Implementation of user policies, including Acceptable Use Policy (AUP)
- Hardware specification and acquisition
- Hardware and software installation and maintenance
- Backup hardware available for emergency cover
- Virtual server hosting with Microsoft Hyper-V
- Microsoft Small Business Server and Microsoft Online Services specialists
How much will it cost to outsource my IT support?
Glo Networks can provide an IT outsourcing service that suits your organisation’s unique needs, tailored to your budget.
If you are considering your existing IT support contract, or looking to move towards subcontracted IT support away from your current in-house function, we are able to help. Please contact us today and receive a free on site systems consultation.
